22 Jul 2009
Q: I’m a business/financial reporter. Can you talk like a banker and use fancy-sounding language that we can print in a business publication?
A: Zappos is an online footwear category leader and Amazon believes Zappos is the right team with a unique culture, proven track record, and the experience to become a leading soft goods company; Zappos’ customer service obsession reinforces Amazon’s mission to be the earth’s most customer-centric company; Great brand, strong vendor relationships, broad selection, large active and repeat customer base; Amazon believes Zappos is a great business — growing, profitable and positive cash flow; Accelerate combined companies’ scale and growth trajectory in the shoe, apparel and accessories space; Significant synergy opportunities, including technology, marketing, and possible international expansion.
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Ya burnt.
CEO Letter — Tony Hsieh’s email to Zappos employees re: acquisition by Amazon
